“Reciprocal following” is when you follow the people who follow you on Twitter. Sounds harmless, even nice. But don’t be fooled. Many problems are caused by this practice. Reciprocal following should be discontinued — here’s why.
Don’t confuse your “followers” (those who have chosen to follow you) with those that you are “following.” They are two different groups of Twitter users that are associated with your Twitter account.
You should follow other Twitter users that you find interesting. The tweets from these people show up in your timeline (your Twitter feed). They should be users that provide you with information, entertainment, dialogue or whatever it is that you find interesting about them.
If you tweet about things that others find interesting, then others will find you and follow you. It’s really that simple. Over time you should build up a loyal following of users who are interested in what you have to say.
However, it all breaks down and new problems occur if you start reciprocal following.
Problem # 1 – Your Timeline
When you start manually following those that follow you, or worse yet, use a script or online service to automatically follow everyone who follows you, you immediately pollute your timeline with all the miscellaneous, unfocused topics and trivia from the gang of people who found your tweets interesting. But does that mean that you will find their tweets of value to you? All of their subject areas and personal commentaries? I don’t think so.
Now your timeline is overflowing with reams of chatter “all over the map” and tweets from the previously hand-picked people who you had chosen to follow are now all mixed in with tweets from this bunch of people from all walks of life. You’ve lost control of your timeline. Now you need to start putting your hand-picked users into lists or groups in your apps, or somehow filtering your timeline so that you can get back to the tweets from the people who you want to follow, who you want to read about. But wait, that’s what you had before you started reciprocal following. Hmmm….
Problem # 2 – Auto-DM Spam
You start getting auto-DM messages from many of these people that you reciprocal followed. Direct Messages (DM’s) are Twitter’s private messages between Twitter users. But you can only send a DM to another user, or receive one, if you are both following each other — if you both find each other’s tweets of interest.
However, online services have started to crop up that will send automatic DM’s to people after you initially follow them (e.g. “thanks for following me!”), and after you tweet certain things, and after you reply to one of their tweets, and at timed intervals, and for a variety of reasons.
It’s a two step process: They start by using online services that will automatically follow as many people as they can, anyone, not because they are interested in those people, but because they are hoping that some of these people will reciprocal follow them back – so they can then go to step two and auto-DM them! These auto-DM’s are usually very self-serving, spammy, contain links, pitches, and are extremely annoying after awhile, and you have no way of turning them off other than to unfollow those people. Of course, if you hadn’t reciprocal followed them in the first place, you would not be receiving these crazy spam DM messages at all.
Problem # 3 – Phishing Attacks
In the last few weeks, Twitter users have been hit by a large number of phishing scams. They involve a DM from a hacked Twitter account to you saying something like “Is this a picture of you? <link>” or some other hook comment and a link. Always a link. The link takes you to what looks like a Twitter login page, but it is a page on the hacker’s site. When you enter your account login info, then the hacker’s program breaks into your Twitter account and uses it to send the same scam to all of your contacts using more DM’s.
But wait, you would not have been able to receive any of those phishing DM scam messages if you hadn’t reciprocal followed all of those people (since you both need to be following each other to be able to send or receive a DM). And further, if your Twitter account ever becomes hacked for any reason, the hacker would not be able to use your account to DM your contacts if you hadn’t reciprocal followed all of them. So a double benefit of not receiving and not spreading Twitter-based phishing attacks if you don’t reciprocal follow.
Problem # 4 – Malware Attacks
A variation on Problem # 3 is the spreading of malware via a download link which is spread by DM messages using hacked Twitter accounts. As in the above, you would almost eliminate the ability to receive such DM messages from hacked followers if you are not reciprocal following, and also your account (if ever hacked) would not be able to spread any such malware to all of your followers if you are not reciprocal following.
Summary
So let’s see. We can reciprocal follow all of the people who follow us: it is nice for them and it’s a practice that used to be done in the very early years of Twitter usage when there weren’t many people using Twitter. However, with the tens of millions of users on Twitter now, and:
- all of the online services sending marketing spam
- services providing countless and useless mass followers (who are not interested in you)
- services that do automatic mass reciprocal following for you
- automatic tweeting of marketing messages by renting out your account for a few bucks (aka “sponsored tweets”)
- the proliferation of annoying, machine-generated auto-DM messages
- the phishing scams and malware being spread by DM’s, and
- the pollution of your timeline with a very low signal-to-noise ratio of meaningless trivia overpowering the occasional helpful tweet
it is long overdue to stop the ancient practice of reciprocal following that now only seems to generate useless, time-wasting noise, scams and malware to the ultimate benefit of mostly nefarious practitioners.
Agree? Disagree? Sound off in the comments…





9 Responses to "The Evils of Reciprocal Following on Twitter"
Oh so so true! I’m cleaning out a business account that originally started doing reciprocal following and while it was good at the start – it has now reached a point where now it’s being scaled back and each follower assessed before getting the reciprocal follow.
On top of that, a couple of mins are spent each day unfollowing those annoying tweeters.
Get a couple of folk who get angry about it but if it meant that much – change your content.
No one is interested in a thousand links to things or the awful quotes!
I agree that auto following all those who follow you is crazy. But I follow back manually approximately 2 out of 3 of the people who follow me at @evolutionfiles and although many are in fields that aren’t connected with mine, I do find their info interesting. They don’t just represent content streams to me. I respect that they chose to follow me. And I try to make connections with them as people. My criteria for following back is simple, they need to have a good quality website link, a custom avatar, some @ replies, and few salesy links.
Long overdue. I closed an account begun in 2007, an account with over 2000 thousand follows, (manually acquired) because of DMs, too many reciprocal follows, porn, Follow Fridays…
New account slower, more focused. Time someone said it. Bravo!
I used to auto-follow people but, you’re right, it’s crazy. These are very good tips.
On another note, I am just not a fan of the spammy auto response.
I tend to follow people who follow me, but I use a tool to filter the tweets from people that I really trust and are interested in… It was interesting reading your article though, and in future i’ll think twice about following my followers.
As for phishing scams, surely by now we’ve all learned from the years of spam emails – don’t click on any links that you don’t trust and never give over any login information unless you are sure it’s a legitimate site – i’m surprised people still get caught out like this.
I never automatically follow. I check the profile and if it looks interesting I’ll follow them, but usually I let it go. I’m getting picky as it’s hard to keep up with those I’m already following, so I’m careful about who else I add! Having said that, it’s time for a cleanup.
Great article Doug,
Great discussion going on here as well, very valid points, there are good points on both sides of the spectrum, I personally don’t auto-follow. I like to keep my twitter feed nice and clean.
I allow the most value as possible on each tweet, and I think that’s the proper way of using twitter.
I believe Genesis wrote a song about this. Following those that follow you is mostly a product of automated Twitter programs like tweetlater etc. Just because I like The Office and Mad Men doesn’t mean you do. Loyal followers are organic and not solicited. Follow those who provide content worthwhile to you. Unfollow those you thought you were interested in but realized you were not. Just because Ashton has 4 million followers is not a reason for me to follow him, I could care less where he’s eating dinner. Provide good content or commentary and I will follow. I just may follow all those that commented on this post. Follow me noblenyc and if you don’t like what I say 60% of the time unfollow! Life is too short to spend your time sifting through tweets to find a gem.
Thanks to Bree Webster, Bear Files, Vanessa, Phil Simon, James Gowers, John, Chad and Tony Shimkin for your feedback and info about how each of you manually, selectively or otherwise do or don’t do follow backs. It is interesting to see how others are dealing with some of these issues.
I note that most of you commented above prevention of the “polution” of your timeline as the reason why you don’t want to follow uninteresting people (focusing on the more immediate and ongoing issue), as opposed to trying to avoid the risks that can come from DM’s when you are both following each other. Ok.
Thanks for dropping by and sharing your thoughts! (more ideas are still welcome)